---
title: I Forgot my Password and Secret Answer. What should I Do?
description: This is a Frequently asked question. Learn what users can do if they forget their login credentials on droplet lab contact angle and surface tension app with this post.
url: "https://dropletlab.com/knowledge-doc/i-forgot-my-password-and-secret-answer-what-should-i-do/"
updated: "2024-04-25"
category: "Educational Resources for Surface Science Instruments & Measurements / Troubleshooting"
---

# I Forgot my Password and Secret Answer. What should I Do?

In this case, use the backup feature of the app to restore all the data from your previous account.

In case you need assistance in the account recovery process, please contact Droplet Lab support at **support@localhost**.