Dr Sanchez-Palacios found Droplet Lab through the website on 15 July 2025 and configured a quote himself with the online builder, listing the use case as fluid fertilisers for agronomic purposes. He then asked for a demonstration with a clear purpose: to see whether the software could handle the sample types and protocols the lab intended to establish.
He was not shopping without a budget. He already had provisional approval to purchase an optical tensiometer. In his words, the Dropometer looked good, but he wanted to check the software before committing. For labs weighing the same choice, our guide to the
best contact angle goniometer for advanced research sets out the tradeoffs.
The demo ran on 22 July. It changed the configuration rather than the decision: a fabric sample holder for leaf samples was added to the quote the same day. About five weeks of university vendor onboarding followed, with liability insurance, a modern slavery declaration and banking proof, before the purchase order arrived on 25 August. The instrument reached the lab on 17 October after customs clearance.