Product Documents
- App Installation
- Registration
- Calibration Process
- Projects
- Measurement Process
- Data Management
- Release Notes
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Troubleshooting
- App does not Start. What Should I Do?
- Smart Contact Point cant Capture Contact Point Precisely
- Smart Points does not Process the Image Correctly?
- What to do if the App Activation QR is not Working?
- How can I Work Offline?
- I Forgot my Password and Secret Answer. What should I Do?
- What to do if I Cannot Locate the Image I want to Upload?
- The Image is not Focused During Photo Capture
- During Photo Capture, the Image is Too Bright or Too Dark
- Connection to Injector/Platform Device is Red?
- What to do if the Injector/Platform is not Moving?
- Batch calculation does not work correctly for images
- Calculation with Young Laplace Method is not Consistent
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FAQs
- Do you Sell the App on its Own?
- Would your company be replacing the Smartphone?
- What is the Warranty on the Instrument?
- Would there be Software Updates / Patches available?
- What are the best practices for Contact Angle Measurement?
- What are the Best Practices for Surface Tension Measurement?
- Methods are Include for Surface Free Energy Measurement
- Choose among Neumann, Fowkes, and Oss & Good method
- How fast should I Increase or Decrease the Flow Rate?
- How do I Calibrate the Instruments?
- Difference between Polynomial & Young-Laplace Fitting?
- Interfacial Tension Measurement in Immiscible Liquids
- Can you do Captive Bubble Measurement?
- How Fast can your Camera take Pictures?
- Is it Possible to Use the Instrument Offline?
- Maximum Syringe Diameter that can Loaded on Equipment
- Can you Record a Video?
- What will I Receive in the Box?
- Standard & Automatic Version of Flagship Model
- Instrument Assembly