Troubleshooting
Stuck somewhere? Don't worry! Find answers to your troubleshooting issues
- App does not Start. What Should I Do?
- Smart Contact Point cant Capture Contact Point Precisely
- Smart Points does not Process the Image Correctly?
- What to do if the App Activation QR is not Working?
- How can I Work Offline?
- I Forgot my Password and Secret Answer. What should I Do?
- What to do if I Cannot Locate the Image I want to Upload?
- The Image is not Focused During Photo Capture
- During Photo Capture, the Image is Too Bright or Too Dark
- Connection to Injector/Platform Device is Red?
- What to do if the Injector/Platform is not Moving?
- Batch calculation does not work correctly for images
- Calculation with Young Laplace Method is not Consistent